I wish i would have found this troubleshooting guide sooner. Networking problems are a computer problem that i cannot simply solve by connecting remotely to a machine so i usually end up troubleshooting over the phone which isn’t the most convenient. This diagnostic map was put together by a networking tech support guru to whom i owe many thanks! Print off the map or view it on another computer while trying to solve internet connectivity issues.
http://mind42.com/pub/mindmap?mid=0f55a05d-f7ca-47f6-a800-8afa3f20c526
