Jing

    As a provider of tech support i find screen shots incredibly helpful when troubleshooting a user’s problem. If everyone knew how to do this it would make my life, as well as the clients, a lot easier. Capturing a screen shot can be as easy as using Windows 7’s snip-it tool or simply pressing the Prnt Scrn (print screen) button and pasting it into paint. From there you can upload the screen shot in order to share it with others or save it to your machine. This is all fine and dandy but i find a little program called Jing a step above. Jing can capture a precise screen shot or video, let you edit it in a user friendly fashion, host it online, and then gives you the option to copy it to the clipboard as a url or download it. 


Jing is free so give it a try: http://www.techsmith.com/download/jing/